:root{
  --orange:#F7941D; --red:#F4271E; --charcoal:#1F1F1F; --grey:#58595B;
  --soft:#FFF1E5; --light:#F7F7F7; --white:#fff;
  --line:#ECECEC; --line2:#E3E3E3; --ok:#1E9E54; --okbg:#E8F7EE;
  --warn:#B86E00; --warnbg:#FFF4E0; --muted:#8A8B8E; --info:#1f6feb; --infobg:#E7F0FE;
  --purp:#7c4dff; --purpbg:#efeaff;
  --grad:linear-gradient(135deg,var(--red),var(--orange));
  --r:14px; --shadow:0 1px 3px rgba(31,31,31,.07),0 8px 24px rgba(31,31,31,.06);
  --shadow2:0 12px 40px rgba(31,31,31,.16);
}
*{box-sizing:border-box;margin:0;padding:0}
html,body{height:100%}
body{font-family:'Montserrat','Poppins','Inter',system-ui,Arial,sans-serif;background:var(--light);color:var(--charcoal);font-size:14px;line-height:1.5;-webkit-font-smoothing:antialiased}
button{font-family:inherit;cursor:pointer;border:none;background:none;font-size:13px}
input,select,textarea{font-family:inherit;font-size:13.5px;color:var(--charcoal);width:100%;padding:10px 12px;border:1.5px solid var(--line2);border-radius:10px;background:#fff;outline:none;transition:border .15s}
input:focus,select:focus,textarea:focus{border-color:var(--orange)}
textarea{resize:vertical;min-height:70px}
label{display:block;font-size:11px;font-weight:700;letter-spacing:.05em;text-transform:uppercase;color:var(--grey);margin:12px 0 5px}
label .opt{color:var(--muted);font-weight:600;text-transform:none;letter-spacing:0}
a{color:inherit;text-decoration:none}
::-webkit-scrollbar{width:9px;height:9px}::-webkit-scrollbar-thumb{background:#d9d9d9;border-radius:9px}::-webkit-scrollbar-track{background:transparent}

/* top bar */
#topbar{position:fixed;top:0;left:0;right:0;height:58px;background:var(--charcoal);display:flex;align-items:center;gap:14px;padding:0 16px;z-index:300;box-shadow:0 2px 12px rgba(0,0,0,.25)}
.brand{display:flex;align-items:center;gap:10px;cursor:pointer}
.mark{width:32px;height:32px;border-radius:9px;background:var(--grad);display:flex;align-items:center;justify-content:center;flex:none;box-shadow:0 4px 14px rgba(244,39,30,.35);position:relative}
.mark:before{content:'';width:12px;height:12px;border-radius:50%;border:3px solid #fff}
.brand .wm{color:#fff;font-weight:800;font-size:16px;letter-spacing:.04em;line-height:1}
.brand .tg{color:#9b9b9b;font-size:9.5px;font-weight:600}
#topsearch{flex:1;max-width:420px;margin:0 6px}
#topsearch input{background:rgba(255,255,255,.08);border:1px solid rgba(255,255,255,.12);color:#fff;border-radius:9px;padding:8px 12px;font-size:12.5px}
#topsearch input::placeholder{color:#9b9b9b}
#topright{margin-left:auto;display:flex;align-items:center;gap:9px}
#topright .demo{display:flex;align-items:center;gap:6px;background:rgba(255,255,255,.07);padding:4px 7px 4px 11px;border-radius:10px}
#topright .demo span{color:#9b9b9b;font-size:9px;font-weight:800;letter-spacing:.07em;text-transform:uppercase}
#topright select{width:auto;background:transparent;border:none;color:#fff;font-weight:600;font-size:12px;padding:3px 2px;max-width:220px}
#topright select option{color:var(--charcoal)}
.userchip{display:flex;align-items:center;gap:8px;color:#fff}
.userchip .av{width:32px;height:32px;border-radius:50%;background:var(--grad);display:flex;align-items:center;justify-content:center;font-weight:800;font-size:11px;color:#fff;flex:none}
.userchip .nm{font-weight:700;font-size:12px;line-height:1.2}
.userchip .id{font-size:9.5px;color:#a9a9a9}
.tbtn{color:#cfcfcf;font-weight:700;font-size:12px;padding:6px 10px;border-radius:8px}
.tbtn:hover{background:rgba(255,255,255,.08);color:#fff}
.bell{position:relative;color:#cfcfcf;padding:6px;border-radius:8px}
.bell:hover{background:rgba(255,255,255,.08);color:#fff}
.bell .cnt{position:absolute;top:0;right:0;background:var(--red);color:#fff;font-size:9px;font-weight:800;border-radius:99px;padding:1px 5px}

/* layout */
#app{padding-top:58px;min-height:100vh;display:flex}
#sidebar{width:218px;background:var(--charcoal);min-height:calc(100vh - 58px);position:fixed;top:58px;bottom:0;left:0;overflow-y:auto;padding:14px 10px;z-index:200}
#sidebar .sect{font-size:9px;font-weight:800;letter-spacing:.13em;text-transform:uppercase;color:#7b7b7b;margin:15px 10px 6px}
#sidebar a{display:flex;align-items:center;gap:10px;color:#c9c9c9;padding:9px 11px;border-radius:9px;font-size:12.5px;font-weight:600;margin-bottom:2px;cursor:pointer}
#sidebar a:hover{background:rgba(255,255,255,.07);color:#fff}
#sidebar a.act{background:var(--red);color:#fff}
#sidebar a .ic{width:17px;text-align:center;flex:none;font-size:13px}
#sidebar a .badge{margin-left:auto;background:var(--orange);color:#fff;font-size:9.5px;font-weight:800;border-radius:99px;padding:1px 7px}
#sidebar a.act .badge{background:#fff;color:var(--red)}
#main{flex:1;margin-left:218px;padding:24px 28px 70px;max-width:1280px}
#main.full{margin-left:0;max-width:none;padding:0}
@media(max-width:860px){#sidebar{display:none}#main{margin-left:0;padding:18px}}

.crumb{font-size:11px;color:var(--muted);font-weight:700;letter-spacing:.06em;text-transform:uppercase;margin-bottom:6px}
.ph{display:flex;align-items:center;gap:13px;margin-bottom:18px;flex-wrap:wrap}
.ph h1{font-size:21px;font-weight:800;letter-spacing:-.01em}
.ph .right{margin-left:auto;display:flex;gap:8px;align-items:center;flex-wrap:wrap}
.sub{color:var(--grey);font-size:13.5px;margin-top:-4px;margin-bottom:16px}

/* atoms */
.card{background:#fff;border:1px solid var(--line);border-radius:var(--r);box-shadow:var(--shadow)}
.pad{padding:18px 20px}
.btn{display:inline-flex;align-items:center;justify-content:center;gap:7px;font-weight:700;border-radius:10px;padding:10px 16px;font-size:13px;transition:transform .08s, box-shadow .15s;white-space:nowrap}
.btn:active{transform:scale(.97)}
.btn:disabled{opacity:.5;cursor:not-allowed}
.btn-red{background:var(--red);color:#fff}.btn-red:hover{box-shadow:0 6px 18px rgba(244,39,30,.35)}
.btn-grad{background:var(--grad);color:#fff}.btn-grad:hover{box-shadow:0 6px 18px rgba(247,148,29,.4)}
.btn-dark{background:var(--charcoal);color:#fff}
.btn-ghost{border:1.5px solid var(--red);color:var(--red);background:#fff}.btn-ghost:hover{background:#FFF0EF}
.btn-soft{background:var(--soft);color:#A14E00}
.btn-line{border:1.5px solid var(--line2);color:var(--grey);background:#fff}.btn-line:hover{border-color:var(--grey)}
.btn-ok{background:var(--ok);color:#fff}
.btn-sm{padding:6px 11px;font-size:12px;border-radius:8px}
.btn-block{width:100%}
.pill{display:inline-flex;align-items:center;gap:5px;font-size:10px;font-weight:800;letter-spacing:.04em;text-transform:uppercase;padding:4px 9px;border-radius:99px;white-space:nowrap}
.pill-open{background:var(--soft);color:#A14E00}.pill-red{background:#FFE9E8;color:var(--red)}
.pill-ok{background:var(--okbg);color:var(--ok)}.pill-grey{background:#EFEFEF;color:var(--grey)}
.pill-warn{background:var(--warnbg);color:var(--warn)}.pill-dark{background:var(--charcoal);color:#fff}
.pill-info{background:var(--infobg);color:var(--info)}.pill-purp{background:var(--purpbg);color:var(--purp)}
.tag{font-size:10px;font-weight:800;letter-spacing:.05em;text-transform:uppercase;color:var(--muted)}
.grid2{display:grid;grid-template-columns:1fr 1fr;gap:14px}
.grid3{display:grid;grid-template-columns:repeat(3,1fr);gap:14px}
.grid4{display:grid;grid-template-columns:repeat(4,1fr);gap:12px}
@media(max-width:900px){.grid3,.grid4{grid-template-columns:1fr 1fr}}
@media(max-width:620px){.grid2,.grid3,.grid4{grid-template-columns:1fr}}
.row{display:flex;gap:9px;align-items:center;flex-wrap:wrap}
.spread{display:flex;align-items:center;justify-content:space-between;gap:10px}
.hr{height:1px;background:var(--line);margin:14px 0}
.muted{color:var(--muted)}.fine{font-size:12px;color:var(--muted)}
.kv{display:flex;justify-content:space-between;gap:10px;padding:7px 0;border-bottom:1px dashed var(--line);font-size:13px}
.kv:last-child{border-bottom:none}.kv b{font-weight:700;text-align:right}
.kpi{display:grid;grid-template-columns:repeat(auto-fit,minmax(150px,1fr));gap:12px;margin-bottom:18px}
.stat{background:#fff;border:1px solid var(--line);border-radius:var(--r);padding:14px 16px;box-shadow:var(--shadow)}
.stat .v{font-size:21px;font-weight:800;color:var(--red);letter-spacing:-.02em}
.stat .v.or{color:var(--orange)}.stat .v.dk{color:var(--charcoal)}.stat .v.ok{color:var(--ok)}.stat .v.in{color:var(--info)}
.stat .l{font-size:11px;color:var(--muted);font-weight:600;margin-top:2px}
.tbl{width:100%;border-collapse:collapse;font-size:13px}
.tbl th{text-align:left;font-size:10px;letter-spacing:.06em;text-transform:uppercase;color:var(--muted);font-weight:800;padding:9px 11px;border-bottom:1.5px solid var(--line)}
.tbl td{padding:10px 11px;border-bottom:1px solid var(--light);vertical-align:middle}
.tbl tr:last-child td{border-bottom:none}.tbl tr:hover td{background:#FFFBF7}
.empty{padding:28px;text-align:center;color:var(--muted);font-size:13px}
.note{background:var(--soft);border:1px solid #F3D9C0;border-radius:11px;padding:10px 13px;font-size:12.5px;color:#8a4b07;display:flex;gap:9px;align-items:flex-start}
.note .i{font-weight:800;color:var(--red)}
.chips{display:flex;gap:7px;flex-wrap:wrap}
.chip{border:1.5px solid var(--line2);background:#fff;color:var(--grey);font-weight:700;font-size:12px;padding:7px 12px;border-radius:99px;transition:.12s;display:inline-flex;align-items:center;gap:6px}
.chip:hover{border-color:var(--orange)}
.chip.on{background:var(--grad);border-color:transparent;color:#fff}
.chip .tick{display:none}.chip.on .tick{display:inline}
.tabs{display:flex;gap:4px;border-bottom:1.5px solid var(--line);margin-bottom:16px;flex-wrap:wrap}
.tabs button{padding:9px 14px;font-weight:700;font-size:12.5px;color:var(--muted);border-bottom:2.5px solid transparent;margin-bottom:-1.5px}
.tabs button.on{color:var(--red);border-color:var(--red)}
.seg{display:inline-flex;background:var(--light);border:1.5px solid var(--line2);border-radius:10px;padding:3px;gap:3px}
.seg button{padding:7px 13px;border-radius:8px;font-weight:700;font-size:12px;color:var(--grey)}
.seg button.on{background:#fff;color:var(--red);box-shadow:0 1px 4px rgba(0,0,0,.08)}
.av2{width:38px;height:38px;border-radius:50%;background:var(--grad);display:flex;align-items:center;justify-content:center;font-weight:800;font-size:13px;color:#fff;flex:none}
.av-sq{width:42px;height:42px;border-radius:11px;display:flex;align-items:center;justify-content:center;font-weight:800;color:#fff;font-size:15px;flex:none}
.stars{color:var(--orange);letter-spacing:1px;font-size:13px}
.stars .off{color:#dcdcdc}
.filebox{border:1.5px dashed var(--line2);border-radius:11px;padding:15px;text-align:center;color:var(--muted);font-size:12.5px;cursor:pointer;transition:.15s}
.filebox:hover{border-color:var(--orange);background:var(--soft);color:#A14E00}
.filebox.has{border-style:solid;border-color:var(--ok);background:var(--okbg);color:var(--ok)}

/* login */
.login{max-width:940px;margin:14px auto;display:grid;grid-template-columns:1.05fr .95fr;border-radius:20px;overflow:hidden;box-shadow:var(--shadow2);background:#fff}
@media(max-width:820px){.login{grid-template-columns:1fr}}
.login .left{background:var(--charcoal);color:#fff;padding:38px 34px;display:flex;flex-direction:column;gap:14px;position:relative;overflow:hidden}
.login .left:after{content:'';position:absolute;right:-60px;bottom:-60px;width:220px;height:220px;border-radius:50%;background:var(--grad);opacity:.18}
.login .left h2{font-size:25px;font-weight:800;line-height:1.18;position:relative}
.login .left h2 em{font-style:normal;background:var(--grad);-webkit-background-clip:text;background-clip:text;color:transparent}
.login .left p{color:#c4c4c4;font-size:13px;position:relative}
.login .feat{display:flex;gap:9px;align-items:flex-start;font-size:12px;color:#d9d9d9;position:relative}
.login .feat .d{width:7px;height:7px;border-radius:50%;background:var(--orange);margin-top:5px;flex:none}
.login .right{padding:34px 32px}
.divider{display:flex;align-items:center;gap:12px;margin:18px 0 13px;color:var(--muted);font-size:10.5px;font-weight:800;letter-spacing:.09em}
.divider:before,.divider:after{content:'';height:1px;background:var(--line2);flex:1}
.demogrid{display:grid;grid-template-columns:1fr 1fr;gap:8px}
.demobtn{border:1.5px solid var(--line2);border-radius:11px;padding:11px;display:flex;gap:9px;align-items:center;background:#fff;transition:.15s;cursor:pointer;text-align:left}
.demobtn:hover{border-color:var(--orange);background:var(--soft);transform:translateY(-1px)}
.demobtn .ic{width:30px;height:30px;border-radius:8px;background:var(--soft);color:#A14E00;display:flex;align-items:center;justify-content:center;font-weight:800;font-size:11px;flex:none}
.demobtn b{display:block;font-size:12px;font-weight:800}.demobtn span{font-size:10px;color:var(--muted)}

/* stepper */
.stepper{display:flex;gap:6px;margin-bottom:18px;flex-wrap:wrap}
.stepper .s{flex:1;min-width:64px;display:flex;flex-direction:column;gap:6px}
.stepper .s .bar{height:5px;border-radius:99px;background:var(--line2)}
.stepper .s.act .bar,.stepper .s.done .bar{background:var(--grad)}
.stepper .s .lab{font-size:9.5px;font-weight:800;letter-spacing:.02em;text-transform:uppercase;color:var(--muted)}
.stepper .s.act .lab{color:var(--red)}.stepper .s.done .lab{color:var(--ok)}

/* id card / ring */
.idcard{background:var(--charcoal);color:#fff;border-radius:16px;padding:18px 20px;position:relative;overflow:hidden}
.idcard:after{content:'';position:absolute;right:-40px;top:-40px;width:150px;height:150px;border-radius:50%;background:var(--grad);opacity:.22}
.idcard .lbl{font-size:9.5px;font-weight:800;letter-spacing:.13em;text-transform:uppercase;color:#a9a9a9}
.idcard .idv{font-size:23px;font-weight:800;letter-spacing:.05em;background:var(--grad);-webkit-background-clip:text;background-clip:text;color:transparent;position:relative}
.idcard .nm{font-size:14px;font-weight:700;margin-top:6px}
.idcard .uses{display:flex;gap:6px;flex-wrap:wrap;margin-top:11px;position:relative}
.idcard .uses .u{font-size:9.5px;font-weight:700;background:rgba(255,255,255,.1);padding:3px 8px;border-radius:99px;color:#e7e7e7}
.ring{width:84px;height:84px;border-radius:50%;display:flex;align-items:center;justify-content:center;flex:none}
.ring .inner{width:64px;height:64px;border-radius:50%;background:#fff;display:flex;flex-direction:column;align-items:center;justify-content:center}
.ring .inner b{font-size:17px;font-weight:800}.ring .inner span{font-size:8px;font-weight:800;letter-spacing:.05em;color:var(--muted);text-transform:uppercase}
.check{display:flex;align-items:center;gap:8px;font-size:12px;padding:5px 0;color:var(--grey)}
.check .b{width:17px;height:17px;border-radius:50%;flex:none;display:flex;align-items:center;justify-content:center;font-size:10px;font-weight:800}
.check .b.y{background:var(--okbg);color:var(--ok)}.check .b.n{background:#FFE9E8;color:var(--red)}

/* thread / chat */
.thread{border:1px solid var(--line);border-radius:13px;padding:14px 16px;background:#fff;box-shadow:var(--shadow);margin-bottom:11px;cursor:pointer;transition:.12s}
.thread:hover{border-color:var(--orange);transform:translateY(-1px)}
.thread h4{font-size:14px;font-weight:800}
.thread .fit{font-size:12px;color:var(--grey);background:var(--soft);border-radius:8px;padding:6px 10px;margin:7px 0}
.chat{display:flex;flex-direction:column;gap:8px;padding:13px;background:var(--light);border-radius:12px;max-height:340px;overflow-y:auto}
.msg{max-width:80%;padding:9px 12px;border-radius:13px;font-size:12.5px;background:#fff;border:1px solid var(--line)}
.msg.me{align-self:flex-end;background:var(--soft);border-color:#F3D9C0}
.msg .who{font-size:9.5px;font-weight:800;text-transform:uppercase;letter-spacing:.05em;color:var(--red);margin-bottom:2px}
.msg.me .who{color:#A14E00}.msg .tm{font-size:9px;color:var(--muted);text-align:right;margin-top:2px}
.wafeed{display:flex;flex-direction:column;gap:8px}
.wamsg{display:flex;gap:10px;align-items:flex-start;padding:10px 12px;border:1px solid var(--line);border-radius:11px;background:#fff}
.wamsg .av2{width:32px;height:32px;font-size:11px}
.wamsg .body{flex:1}
.wamsg .txt{font-size:13px;margin:2px 0 6px}

/* timeline */
.timeline{list-style:none;margin-top:4px}
.timeline li{position:relative;padding:0 0 14px 22px;font-size:12.5px;color:var(--grey)}
.timeline li:before{content:'';position:absolute;left:5px;top:4px;width:9px;height:9px;border-radius:50%;background:var(--orange)}
.timeline li:after{content:'';position:absolute;left:9px;top:14px;bottom:-3px;width:1.5px;background:var(--line2)}
.timeline li:last-child:after{display:none}
.timeline b{color:var(--charcoal);display:block;font-size:12.5px}
.timeline .tm{font-size:10px;color:var(--muted)}
.otpbanner{background:var(--charcoal);color:#fff;border-radius:11px;padding:11px 15px;font-size:13px;display:flex;gap:10px;align-items:center;margin:13px 0;flex-wrap:wrap}
.otpbanner b{color:var(--orange);font-size:17px;letter-spacing:.2em}
.otpin{display:flex;gap:8px;justify-content:center;margin:8px 0}
.otpin input{width:46px;height:52px;text-align:center;font-size:19px;font-weight:800;padding:0}

/* qr */
.qrbox{width:140px;height:140px;margin:6px auto;background:#fff;border:2px solid var(--charcoal);border-radius:12px;display:grid;grid-template-columns:repeat(7,1fr);padding:9px;gap:3px}
.qrbox i{background:var(--charcoal);border-radius:2px}

/* modal + toast */
#modal{position:fixed;inset:0;background:rgba(31,31,31,.5);display:none;align-items:center;justify-content:center;z-index:500;padding:20px;backdrop-filter:blur(2px)}
#modal.on{display:flex}
.sheet{background:#fff;border-radius:18px;box-shadow:var(--shadow2);max-width:520px;width:100%;padding:24px;animation:pop .2s ease;max-height:88vh;overflow:auto}
.sheet.wide{max-width:680px}
@keyframes pop{from{transform:scale(.95);opacity:0}to{transform:scale(1);opacity:1}}
.sheet h3{font-size:17px;font-weight:800;margin-bottom:4px}
#toastwrap{position:fixed;bottom:18px;left:50%;transform:translateX(-50%);z-index:600;display:flex;flex-direction:column;gap:8px;align-items:center}
.toast{background:var(--charcoal);color:#fff;border-radius:12px;padding:11px 16px;font-size:13px;font-weight:600;box-shadow:var(--shadow2);display:flex;gap:10px;align-items:center;animation:slin .25s ease}
.toast .d{width:8px;height:8px;border-radius:50%;background:var(--orange);flex:none}
.toast.ok .d{background:#4ade80}.toast.err .d{background:#fb7185}
@keyframes slin{from{transform:translateY(14px);opacity:0}to{transform:translateY(0);opacity:1}}
/* help guides */
.guide{border:1px solid var(--line);border-radius:12px;background:#fff;box-shadow:var(--shadow);margin-bottom:10px;overflow:hidden}
.guide summary{list-style:none;cursor:pointer;padding:13px 16px;display:flex;align-items:center;gap:10px;font-weight:700;font-size:13.5px}
.guide summary::-webkit-details-marker{display:none}
.guide summary .gn{width:24px;height:24px;border-radius:7px;background:var(--soft);color:#A14E00;display:flex;align-items:center;justify-content:center;font-size:11px;font-weight:800;flex:none}
.guide summary .chev{margin-left:auto;color:var(--muted);transition:.2s;font-size:16px}
.guide[open] summary{background:#FFFBF7}
.guide[open] summary .chev{transform:rotate(90deg)}
.guide .gbody{padding:2px 16px 16px 16px;font-size:13px;color:var(--grey)}
.guide ol{margin:4px 0 0 18px}.guide ol li{margin:6px 0}
.guide ol li b{color:var(--charcoal)}
.gcat{font-size:11px;font-weight:800;letter-spacing:.05em;text-transform:uppercase;color:var(--muted);margin:20px 0 9px}
.faq{border-bottom:1px solid var(--line);padding:12px 0}.faq:last-child{border-bottom:none}
.faq b{display:block;margin-bottom:3px}